AteMate by Piqniq, Inc.

Privacy Policy

Last updated: July 1, 2026. Effective: July 1, 2026.

This Privacy Policy explains how Piqniq, Inc. ("Piqniq", "we", "us", or "our") collects, uses, shares, and protects personal information when you use the AteMate application, the website at https://atemate.com, the AI Coach, our newsletter, and related services (together, the "Service"). It is part of our Terms of Service.

We are the controller of the personal information described here. If you do not agree with this Policy, please do not use the Service.

This Policy applies to everyone who uses the Service, anywhere in the world. We give the core privacy rights described in Section 9 to all users, regardless of where you live. Some regions have additional rights, which are in Section 10. If you are a resident of Washington, Nevada, or another state with a consumer health data law, our separate Consumer Health Data Privacy Notice also applies.

1. Who We Are and How to Contact Us

  • Piqniq, Inc., 2000 S Colorado Blvd, Bldg 1-2000 #188, Denver, CO 80222, United States

  • Colorado Entity ID: 20241021582

  • Privacy contact: privacy@atemate.com

  • EU representative: Weiszbart and Partners Law Firm, 5 Barazda utca, C Bldg, K stwy, Ste. 701, Budapest, Hungary, H-1116, weiszbartandpartners@gmail.com

2. Information We Collect

2.1 Information you provide

Account information. When you create an account, we collect your name, email address, and password, and you can add a profile photo. If you sign in through Apple, Google, or Facebook, that provider shares the information you have allowed it to share, such as your name, email, and profile photo.

Journal content, including health information. The Service is a health journal, so much of what you choose to add is health related. This can include photos of meals, notes on what you ate and why, and entries about mood, hydration, movement, and sleep. It can also include other details you choose to share. This is sensitive information, and in some regions it is treated as a special category of personal data or as consumer health data. You decide what to add. You can use much of the Service without adding sensitive details, and you can withdraw your consent or delete entries at any time.

Apple Health data. If you choose to connect Apple Health, we receive the health and activity data you authorize the Application to read, such as steps, workouts, weight, sleep, and nutrition. We use this only to provide the Service to you. We do not use Apple Health data for advertising, and we do not share it with third parties for their own purposes. You choose which categories to share in your device settings, and you can disconnect at any time.

AI Coach conversations. If you use the AI Coach, we collect the messages you send and the responses you receive. To generate responses, the relevant parts of your journal are provided to the AI as context. See Section 4.

Location (optional). You can turn on precise location capture for your entries. If you do, we collect the precise location you choose to attach to an entry. This feature is off by default, you decide when to use it, and you can turn it off at any time. At present this location is visible only to you in your own journal.

Coach accounts. If you register as a Coach, we collect your name, email, password, and profile photo.

Coach connections. If you connect a Coach to your account, we collect the messages you exchange with that Coach. Your connected Coach can see your journal, including entries, photos, notes, measurements, and insights. Your Coach decides how they use your journal data and is responsible for that use.

Friend connections. You can connect with a friend by sharing a friend code or an invite link. Once connected, you and your friend can see each other's journals. Each of you separately controls how much the other sees, from name and profile image only, up to meal photos, details, and notes. Measurements, sleep data, and entry locations are never visible to friends. You can change your visibility level or disconnect from a friend at any time. If you message a friend, we collect those messages.

Payment information. When you buy a subscription or make another purchase through our Website or the Coach Portal, our payment processor, Stripe, collects and processes your payment details. We do not store your card details. Purchases you make inside the Application are processed by the Apple App Store or Google Play under their own terms.

Newsletter. If you subscribe, we collect your email address and name.

Support and communications. If you contact us, we keep your messages and contact details so we can respond.

2.2 Information we collect automatically

When you use the Service, we automatically collect:

  • Device and technical data: IP address, device identifiers, device and browser characteristics, operating system, language and system settings, and approximate (non-precise) location derived from your IP address.

  • Usage data: the dates and times you use the Service, features used, time spent, content viewed, searches, and actions taken.

Cookies and similar technologies. We use cookies on the Website. Necessary cookies are required for the Website to work and are always on. Analytics cookies, which help us understand how visitors use the Website so we can improve it, are off unless you turn them on. You can accept all cookies, reject non-essential cookies, or change your choice at any time using the cookie banner and controls on the Website. Because our analytics cookies are off by default, we do not set them unless you opt in.

2.3 Information we do not collect

We do not collect precise location unless you turn it on for your entries (see Section 2.1). We do not buy personal information about you from data brokers to build advertising profiles, and we do not sell your personal information.

3. How We Use Your Information and Our Legal Bases

We use your information for the purposes below. Where the GDPR or similar laws apply, the legal basis for each purpose is noted.

  • Provide the Service. Create and run your account, store your journal, deliver insights, and process subscriptions. Legal basis: performance of a contract.

  • Health information and AI Features. Store the health details you add, run AteMate AI, and generate AI Coach responses. Legal basis: your explicit consent.

  • Customer support. Respond to your questions and requests. Legal basis: performance of a contract, and our legitimate interests.

  • Improve and secure the Service. Analyze usage, fix errors, prevent fraud and abuse, and keep the Service secure. Legal basis: our legitimate interests.

  • Marketing and newsletter. Send you our newsletter and offers you have asked for. Legal basis: your consent.

  • Legal compliance. Meet tax, accounting, and record-keeping duties, and respond to lawful requests. Legal basis: compliance with a legal obligation.

You can withdraw consent at any time, which does not affect processing that already happened. Withdrawing consent for health information or AI Features may limit parts of the Service.

We do not use your journal content or AI Coach conversations to train third party AI models. We do not sell your personal information. We do not show third party ads in the Service.

4. AI Features and Your Data

The Service includes AI Features. AteMate AI is optional and can be turned on or off in the Application. AteMate AI recognizes your meal photos and looks for patterns in your journal, including the weekly journal review. Within AteMate AI, the Detailed Nutritional Analysis option controls whether estimated macros and calories are shown. The AI Coach is separate and user-initiated: it runs only when you ask it something, it accesses your journal only to answer you, and it works whether or not AteMate AI is on. The AI Coach has no always-on or background processing, and there is no separate on or off switch for it. You use it by choice. The only scheduled AI processing is the weekly journal review, which is part of AteMate AI and stops when you turn AteMate AI off.

What is processed. When you use AI Features, the relevant content is sent to our AI providers to perform the function. For the AI Coach, this includes your messages and the parts of your journal needed as context to answer you. For AteMate AI, this includes the meal photos you submit and the journal entries it analyzes.

Who processes it. We currently use two AI providers, Anthropic (Claude) and OpenAI. The AI Coach is powered by Anthropic. Meal photo recognition, journal pattern analysis, and the weekly journal review within AteMate AI are currently powered by OpenAI. Depending on the feature you use, either provider may process your journal content, including the entries needed for pattern analysis. These providers act as our service providers and process your data on our instructions to provide the feature. We may change AI providers or move features between them, and we will keep this Policy current. Our providers do not use your content to train their models under the terms we have with them.

We do not routinely review your conversations. We do not systematically review AI Coach conversations. A small number of authorized team members can access stored conversation data only where necessary, for example to provide support you request, to investigate a security or safety issue, or to comply with the law. Safety guardrails are built into the AI itself and the way we configure it.

Your controls. You control AteMate AI in the Application, and you can turn it on or off at any time. Turning off AteMate AI turns off meal photo recognition and the weekly journal review. The Detailed Nutritional Analysis option within AteMate AI controls whether estimated macros and calories are shown. You use the AI Coach by choice, and it only processes your data when you send it a message. The Coach can work with whatever you log, such as mood, hydration, movement, sleep, food, and notes, so if you have not used AteMate AI, food insights will be more limited. By turning on AteMate AI, or by using the AI Coach, you consent to the processing described here.

Retention. We retain AI Coach conversations for as long as your account is active and as described in Section 7, unless you delete them sooner where the Service allows.

5. How We Share Information

We share personal information only as described here. We do not sell it.

Service providers. We share information with vendors that help us run the Service, under contracts that limit them to using it only to provide services to us. The main categories, and the providers we currently use, are below. We keep this list current as our vendors change.

  • Anthropic (AI Coach): processes AI Coach conversations and the journal context needed to answer you, which can include pattern analysis of your journal.

  • OpenAI (meal photo recognition and journal analysis): processes meal photos and journal entries for AteMate AI, including the weekly journal review.

  • Google / Firebase (hosting, cloud storage, infrastructure): stores Service data.

  • Stripe (payment processing for the Website and Coach Portal): handles card details, which we do not store. In-app subscriptions are processed by the Apple App Store or Google Play.

  • Intercom (customer support and messaging): support and in-app messages.

  • SendGrid (email delivery): transactional and newsletter email.

  • Mixpanel (product analytics): usage events, such as features used and actions taken. We do not send Mixpanel the contents of your journal.

  • Adapty (subscription and paywall management): subscription data.

  • Airbridge (mobile measurement and attribution): device and attribution data.

  • Make (make.com) (workflow automation): passes subscription data from Adapty to Intercom for customer support.

  • Cloudflare (website performance and security): website traffic.

  • Google Analytics (GA4) (website and product analytics): usage data.

Legal and safety. We may disclose information to comply with the law, respond to lawful requests such as subpoenas or court orders, enforce our Terms, protect the rights, safety, and security of our users or others, or detect and prevent fraud or abuse.

Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in who controls your personal information.

With your direction. If you connect a Coach to your account, that Coach can see your journal so they can support you. You approve the connection by entering your Coach's invite code, and you can disconnect at any time, which ends the Coach's access. If you connect with a friend, your friend sees your journal at the visibility level you choose, as described in Section 2.1. If you create a web sharing link, anyone who has that link can view a read-only version of your journal, which does not include your measurements, sleep data, or entry locations; you can reset the link at any time, which makes earlier links stop working. If you share a meal or a day as an image, the people and services you send it to can see it. You can also download your journal as a PDF. We share other information only with your consent.

6. International Data Transfers

We are based in the United States, and our providers may process data in the United States and other countries. When we transfer personal information from the European Economic Area, the United Kingdom, or Switzerland to a country that has not been recognized as providing an adequate level of protection, we rely on appropriate safeguards, primarily the European Commission's Standard Contractual Clauses (and the UK and Swiss addenda where relevant), together with additional measures where needed. You can ask us for more information about these safeguards using the contact details in Section 1.

7. How Long We Keep Information

We keep personal information for as long as your account is active and for as long as needed to provide the Service and fulfill the purposes in this Policy. After you close your account, we delete or anonymize your information, except where we need to keep certain records to comply with the law (such as tax and accounting), resolve disputes, or enforce our agreements. Where we cannot immediately delete information held in backups, we isolate it from further use until deletion is possible. Retention periods vary by data type; for example, we keep journal entries and AI Coach conversations while your account is active and remove them when you delete them or close your account, subject to the exceptions above.

By default we keep your information until you delete it or close your account. We also reserve the right to delete inactive accounts. If your account is not on a paid subscription and has been inactive for more than 12 months, we may delete the account and the information in it. We will email you before we do this so you have a chance to keep your account active.

8. How We Protect Information

We use reasonable administrative, technical, and physical safeguards to protect personal information, including encryption of data in transit and at rest. No system is perfectly secure, so we cannot guarantee absolute security. You help keep your account secure by choosing a strong password and keeping it confidential.

If a breach of personal information occurs, we will notify affected individuals and the relevant authorities as required by applicable law, including, where it applies, the FTC Health Breach Notification Rule and the notification timelines under the GDPR and state breach laws.

9. Your Privacy Rights (All Users)

Wherever you live, you can:

  • Access the personal information we hold about you.

  • Correct information that is inaccurate.

  • Delete your information, subject to legal exceptions.

  • Export a copy of certain information in a portable format.

  • Withdraw consent where we rely on it, including for health information, AI Features, and marketing.

  • Object to or restrict certain processing.

To exercise these rights, contact privacy@atemate.com or use the controls in the Service. You can also view and update much of your account information directly in the Application. We respond within the time required by law, generally within 30 days, and we may need to verify your identity first. These rights are free to use. Where the law allows, you may use an authorized agent to make a request for you. We may ask the agent for proof that you authorized them, and we may still ask you to verify your own identity.

10. Region-Specific Rights

10.1 European Economic Area, United Kingdom, and Switzerland

If you are in the EEA, the UK, or Switzerland, the GDPR or equivalent law gives you the rights in Section 9, plus the right to lodge a complaint with your local supervisory authority. Our EU representative is listed in Section 1. The legal bases we rely on are in Section 3. Where we rely on your consent, you can withdraw it at any time.

10.2 United States

Depending on your state, you may have the right to know or access the personal information we collect, to delete it, to correct it, to obtain a portable copy, to opt out of the sale or sharing of personal information and of targeted advertising and certain profiling, and to limit the use of sensitive information, along with the right not to be treated differently for exercising these rights and the right to appeal a decision. We do not sell personal information or use it for cross-context behavioral advertising. We honor recognized opt-out preference signals, such as Global Privacy Control, where required. Under California's "Shine the Light" law, we confirm that we do not disclose your personal information to third parties for those third parties' own direct marketing purposes. As a Colorado company, we treat health information as sensitive data that we process only with your consent. Residents of states with consumer health data laws should also read our Consumer Health Data Privacy Notice.

To exercise any of these rights, contact privacy@atemate.com.

10.3 Brazil

If you are in Brazil, the LGPD gives you rights to confirmation and access, correction, anonymization or deletion of unnecessary data, portability, information about sharing, and to withdraw consent. To exercise these rights, contact privacy@atemate.com. You may also contact Brazil's National Data Protection Authority (ANPD).

10.4 Other jurisdictions

If the law where you live gives you privacy rights not listed above, we will honor them as required. Contact us and we will help.

11. Children

The Service is intended for people aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a person under 18, we will delete it. If you believe a minor has provided us information, contact privacy@atemate.com.

12. Changes to This Policy

We may update this Policy. If we make material changes, we will post the updated Policy with a new date and, where appropriate, provide a more prominent notice, including by email. Please review this Policy from time to time.

13. Contact

Questions about this Policy or your information can be sent to privacy@atemate.com, or to Piqniq, Inc., 2000 S Colorado Blvd, Bldg 1-2000 #188, Denver, CO 80222, United States. EEA, UK, and Swiss users may also contact our EU representative, listed in Section 1, or their local supervisory authority.

Last updated: July 1, 2026.

Effective: July 1, 2026.

This Privacy Policy explains how Piqniq, Inc. ("Piqniq", "we", "us", or "our") collects, uses, shares, and protects personal information when you use the AteMate application, the website at https://atemate.com, the AI Coach, our newsletter, and related services (together, the "Service"). It is part of our Terms of Service.

We are the controller of the personal information described here. If you do not agree with this Policy, please do not use the Service.

This Policy applies to everyone who uses the Service, anywhere in the world. We give the core privacy rights described in Section 9 to all users, regardless of where you live. Some regions have additional rights, which are in Section 10. If you are a resident of Washington, Nevada, or another state with a consumer health data law, our separate Consumer Health Data Privacy Notice also applies.

1. Who We Are and How to Contact Us

  • Piqniq, Inc., 2000 S Colorado Blvd, Bldg 1-2000 #188, Denver, CO 80222, United States

  • Colorado Entity ID: 20241021582

  • Privacy contact: privacy@atemate.com

  • EU representative: White-Summers, 5 Barazda utca, C Bldg, K stwy, Ste. 701, Budapest, Hungary, H-1116, info@white-summers.com

2. Information We Collect

2.1 Information you provide

Account information. When you create an account, we collect your name, email address, and password, and you can add a profile photo. If you sign in through Apple, Google, or Facebook, that provider shares the information you have allowed it to share, such as your name, email, and profile photo.

Journal content, including health information. The Service is a health journal, so much of what you choose to add is health related. This can include photos of meals, notes on what you ate and why, and entries about mood, hydration, movement, and sleep. It can also include other details you choose to share. This is sensitive information, and in some regions it is treated as a special category of personal data or as consumer health data. You decide what to add. You can use much of the Service without adding sensitive details, and you can withdraw your consent or delete entries at any time.

Apple Health data. If you choose to connect Apple Health, we receive the health and activity data you authorize the Application to read, such as steps, workouts, weight, sleep, and nutrition. We use this only to provide the Service to you. We do not use Apple Health data for advertising, and we do not share it with third parties for their own purposes. You choose which categories to share in your device settings, and you can disconnect at any time.

AI Coach conversations. If you use the AI Coach, we collect the messages you send and the responses you receive. To generate responses, the relevant parts of your journal are provided to the AI as context. See Section 4.

Location (optional). You can turn on precise location capture for your entries. If you do, we collect the precise location you choose to attach to an entry. This feature is off by default, you decide when to use it, and you can turn it off at any time. At present this location is visible only to you in your own journal.

Coach accounts. If you register as a Coach, we collect your name, email, password, and profile photo.

Payment information. When you buy a subscription or make another purchase through our Website or the Coach Portal, our payment processor, Stripe, collects and processes your payment details. We do not store your card details. Purchases you make inside the Application are processed by the Apple App Store or Google Play under their own terms.

Newsletter. If you subscribe, we collect your email address and name.

Support and communications. If you contact us, we keep your messages and contact details so we can respond.

2.2 Information we collect automatically

When you use the Service, we automatically collect:

  • Device and technical data: IP address, device identifiers, device and browser characteristics, operating system, language and system settings, and approximate (non-precise) location derived from your IP address.

  • Usage data: the dates and times you use the Service, features used, time spent, content viewed, searches, and actions taken.

Cookies and similar technologies. We use cookies on the Website. Necessary cookies are required for the Website to work and are always on. Analytics cookies, which help us understand how visitors use the Website so we can improve it, are off unless you turn them on. You can accept all cookies, reject non-essential cookies, or change your choice at any time using the cookie banner and controls on the Website. Because our analytics cookies are off by default, we do not set them unless you opt in.

2.3 Information we do not collect

We do not collect precise location unless you turn it on for your entries (see Section 2.1). We do not buy personal information about you from data brokers to build advertising profiles, and we do not sell your personal information.

3. How We Use Your Information and Our Legal Bases

We use your information for the purposes below. Where the GDPR or similar laws apply, the legal basis for each purpose is noted.

  • Provide the Service. Create and run your account, store your journal, deliver insights, and process subscriptions. Legal basis: performance of a contract.

  • Health information and AI Features. Store the health details you add, run AteMate AI, and generate AI Coach responses. Legal basis: your explicit consent.

  • Customer support. Respond to your questions and requests. Legal basis: performance of a contract, and our legitimate interests.

  • Improve and secure the Service. Analyze usage, fix errors, prevent fraud and abuse, and keep the Service secure. Legal basis: our legitimate interests.

  • Marketing and newsletter. Send you our newsletter and offers you have asked for. Legal basis: your consent.

  • Legal compliance. Meet tax, accounting, and record-keeping duties, and respond to lawful requests. Legal basis: compliance with a legal obligation.

You can withdraw consent at any time, which does not affect processing that already happened. Withdrawing consent for health information or AI Features may limit parts of the Service.

We do not use your journal content or AI Coach conversations to train third party AI models. We do not sell your personal information. We do not show third party ads in the Service.

4. AI Features and Your Data

The Service includes AI Features. AteMate AI is optional and can be turned on or off in the Application. AteMate AI recognizes your meal photos and looks for patterns in your journal, including the weekly journal review. Within AteMate AI, the Detailed Nutritional Analysis option controls whether estimated macros and calories are shown. The AI Coach is separate and user-initiated: it runs only when you ask it something, it accesses your journal only to answer you, and it works whether or not AteMate AI is on. There is no always-on or background AI processing, and there is no separate on or off switch for the Coach. You use it by choice.

What is processed. When you use AI Features, the relevant content is sent to our AI providers to perform the function. For the AI Coach, this includes your messages and the parts of your journal needed as context to answer you. For AteMate AI, this includes the meal photos you submit and the journal entries it analyzes.

Who processes it. The AI Coach is powered by Anthropic (Claude). Meal photo recognition within AteMate AI is currently powered by OpenAI. These providers act as our service providers and process your data on our instructions to provide the feature. We may change AI providers, and we will keep this Policy current. Our providers do not use your content to train their models under the terms we have with them.

We do not monitor your conversations. We do not systematically review AI Coach conversations. A small number of authorized team members can access stored conversation data only where necessary, for example to provide support you request, to investigate a security or safety issue, or to comply with the law. Safety guardrails are built into the AI itself and the way we configure it.

Your controls. You control AteMate AI in the Application, and you can turn it on or off at any time. Turning off AteMate AI turns off meal photo recognition and the weekly journal review. The Detailed Nutritional Analysis option within AteMate AI controls whether estimated macros and calories are shown. You use the AI Coach by choice, and it only processes your data when you send it a message. The Coach can work with whatever you log, such as mood, hydration, movement, sleep, food, and notes, so if you have not used AteMate AI, food insights will be more limited. By turning on AteMate AI, or by using the AI Coach, you consent to the processing described here.

Retention. We retain AI Coach conversations for as long as your account is active and as described in Section 7, unless you delete them sooner where the Service allows.

5. How We Share Information

We share personal information only as described here. We do not sell it.

Service providers. We share information with vendors that help us run the Service, under contracts that limit them to using it only to provide services to us. The main categories, and the providers we currently use, are below. We keep this list current as our vendors change.

  • Anthropic (AI Coach): processes Coach conversations and journal context to generate responses.

  • OpenAI (AI food recognition): processes meal photos for analysis.

  • Google / Firebase (hosting, cloud storage, infrastructure): stores Service data.

  • Stripe (payment processing for the Website and Coach Portal): handles card details, which we do not store. In-app subscriptions are processed by the Apple App Store or Google Play.

  • Intercom (customer support and messaging): support and in-app messages.

  • SendGrid (email delivery): transactional and newsletter email.

  • Mixpanel (product analytics): usage and behavioral data.

  • Adapty (subscription and paywall management): subscription data.

  • Airbridge (mobile measurement and attribution): device and attribution data.

  • Make (make.com) (workflow automation): passes subscription data from Adapty to Intercom for customer support.

  • Cloudflare (website performance and security): website traffic.

  • Google Analytics (GA4) (website and product analytics): usage data.

Legal and safety. We may disclose information to comply with the law, respond to lawful requests such as subpoenas or court orders, enforce our Terms, protect the rights, safety, and security of our users or others, or detect and prevent fraud or abuse.

Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in who controls your personal information.

With your direction. If you connect a Coach to your account, you share the journal data you choose with that Coach. We share other information only with your consent.

6. International Data Transfers

We are based in the United States, and our providers may process data in the United States and other countries. When we transfer personal information from the European Economic Area, the United Kingdom, or Switzerland to a country that has not been recognized as providing an adequate level of protection, we rely on appropriate safeguards, primarily the European Commission's Standard Contractual Clauses (and the UK and Swiss addenda where relevant), together with additional measures where needed. You can ask us for more information about these safeguards using the contact details in Section 1.

7. How Long We Keep Information

We keep personal information for as long as your account is active and for as long as needed to provide the Service and fulfill the purposes in this Policy. After you close your account, we delete or anonymize your information, except where we need to keep certain records to comply with the law (such as tax and accounting), resolve disputes, or enforce our agreements. Where we cannot immediately delete information held in backups, we isolate it from further use until deletion is possible. Retention periods vary by data type; for example, we keep journal entries and AI Coach conversations while your account is active and remove them when you delete them or close your account, subject to the exceptions above.

By default we keep your information until you delete it or close your account. We also reserve the right to delete inactive accounts. If your account is not on a paid subscription and has been inactive for more than 12 months, we may delete the account and the information in it. Where reasonable, we will email you before we do this so you have a chance to keep your account active.

8. How We Protect Information

We use reasonable administrative, technical, and physical safeguards to protect personal information, including encryption of data in transit and at rest. No system is perfectly secure, so we cannot guarantee absolute security. You help keep your account secure by choosing a strong password and keeping it confidential.

If a breach of personal information occurs, we will notify affected individuals and the relevant authorities as required by applicable law, including, where it applies, the FTC Health Breach Notification Rule and the notification timelines under the GDPR and state breach laws.

9. Your Privacy Rights (All Users)

Wherever you live, you can:

  • Access the personal information we hold about you.

  • Correct information that is inaccurate.

  • Delete your information, subject to legal exceptions.

  • Export a copy of certain information in a portable format.

  • Withdraw consent where we rely on it, including for health information, AI Features, and marketing.

  • Object to or restrict certain processing.

To exercise these rights, contact privacy@atemate.com or use the controls in the Service. You can also view and update much of your account information directly in the Application. We respond within the time required by law, generally within 30 days, and we may need to verify your identity first. These rights are free to use. Where the law allows, you may use an authorized agent to make a request for you. We may ask the agent for proof that you authorized them, and we may still ask you to verify your own identity.

10. Region-Specific Rights

10.1 European Economic Area, United Kingdom, and Switzerland

If you are in the EEA, the UK, or Switzerland, the GDPR or equivalent law gives you the rights in Section 9, plus the right to lodge a complaint with your local supervisory authority. Our EU representative is listed in Section 1. The legal bases we rely on are in Section 3. Where we rely on your consent, you can withdraw it at any time.

10.2 United States

Depending on your state, you may have the right to know or access the personal information we collect, to delete it, to correct it, to obtain a portable copy, to opt out of the sale or sharing of personal information and of targeted advertising and certain profiling, and to limit the use of sensitive information, along with the right not to be treated differently for exercising these rights and the right to appeal a decision. We do not sell personal information or use it for cross-context behavioral advertising. We honor recognized opt-out preference signals, such as Global Privacy Control, where required. Under California's "Shine the Light" law, we confirm that we do not disclose your personal information to third parties for those third parties' own direct marketing purposes. As a Colorado company, we treat health information as sensitive data that we process only with your consent. Residents of states with consumer health data laws should also read our Consumer Health Data Privacy Notice.

To exercise any of these rights, contact privacy@atemate.com.

10.3 Brazil

If you are in Brazil, the LGPD gives you rights to confirmation and access, correction, anonymization or deletion of unnecessary data, portability, information about sharing, and to withdraw consent. To exercise these rights, contact privacy@atemate.com. You may also contact Brazil's National Data Protection Authority (ANPD).

10.4 Other jurisdictions

If the law where you live gives you privacy rights not listed above, we will honor them as required. Contact us and we will help.

11. Children

The Service is intended for people aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a person under 18, we will delete it. If you believe a minor has provided us information, contact privacy@atemate.com.

12. Changes to This Policy

We may update this Policy. If we make material changes, we will post the updated Policy with a new date and, where appropriate, provide a more prominent notice, including by email. Please review this Policy from time to time.

13. Contact

Questions about this Policy or your information can be sent to privacy@atemate.com, or to Piqniq, Inc., 2000 S Colorado Blvd, Bldg 1-2000 #188, Denver, CO 80222, United States. EEA, UK, and Swiss users may also contact our EU representative, listed in Section 1, or their local supervisory authority.